Never Stop Collecting Feedback Yes

Collecting feedback has a cost.You may need to purchase special tools and devote resources to interpreting, analyzing, and prioritizing customer reviews. Don’t be dissuaded by this cost, because according to , of consumers are willing to pay more for a better customer experience. May indicate insufficient sizing information so customers are forced to return items…

Something you should do

Customer feedback is important because it provides insight to improve your business, product and overall customer experience. Feedback can be used to attract new customers, nurture existing customers, drive repeat sales, and turn customers into advocates who spread your brand to their friends. Collecting and using customer feedback is not a one-time event. This is …