It also helps to see reviews of other stores. Find out what people don’t like about your competitors, so you can address these issues in your store before anyone complains. Analytics Research shopper behavior with your analytics tools. Identify the pages they engage with the most and the ones that cause them to abandon your site. or do they prefer to make successive micro-decisions? Did they start with your transactional page? Will they investigate several categories before finding the right one? open dialogue People are likely to moderate their opinions when they know you’re listening, so it’s helpful to know what people are saying about your brand and products on social networking sites, forums, discussion boards, and review sites.
These are great sources
Track your brand mentions online using social mia monitoring tools like or. You can also set up alerts to send you an email when someone uses a specific keyword, such as your brand or product name. Step 4: Prioritize Changes If you investigate Bulk SMS Germany all four sources of feback, you’ll likely accumulate a lot of questions and ideas. Simplify site navigation. Second, prioritize each potential change so you can start with the ones that create the most value for your store. Frameworks are great for this. Represents influence, confidence and ease. ICE Frame Picture: Score for each component of change.
The score for each potential
Impact: If the change is effective, how much impact will it have? most influential. Confidence: How confident are you that the change will actually solve the problem? most confident. Ease: How hard was it to make the change? the easiest. Obviously, these answers are subjective, but try to be as objective as possible. Next, add the values of each component to get the total score. Let’s say you assign points for influence, points for confidence, and points Text Services for ease to a feasible change. The score is . Finally, each change is rank according to the score. Changes with the highest number are the ones you should focus on first. As you continue to collect feback over time, score each new potential change as it comes onto your radar and put it on your list. It’s not uncommon for low-score changes to be at the bottom of the list for long periods of time.
